Are your tours narrated?

Yes, the Old Town Trolley is fully narrated by knowledgeable, expert guides. However, an Old Town Trolley Tour is more than just a narration, it’s an experience! You’ll hear sound effects, have the opportunity to win trivia prizes, and much more.

Can I use my credit card to purchase a ticket?

We accept all major credit cards at our sales depots in Boston. You may also buy a ticket online. Go to Rates and Reservations to visit our ticketing page.

Do I have to start at Stop #1?

You may start your Old Town Trolley Tour at any of our 17 convenient stops. Click on Boston Map and Stops to see a list of our stops, with information about the attractions and points of interest at each stop.

Do you offer a discount if I want to ride a second day?

Yes! In fact it’s impossible to see EVERYTHING in Boston in one day. That’s why we offer a specially priced second-day ticket for only $18. The second-day ticket may be purchased as part of 2-day package, or just keep your first day’s ticket and turn it in to one of our sales reps in order to purchase the second day ticket at the special price.

Do you run tours in any other cities?

Old Town Trolley Tours operates sightseeing tours and historically themed tourist attraction in 6 different cities around the country. Go to Sightseeing Tours to learn more about our other cities.

How long does a full tour of Boston take if I don’t get on and off at all?

The Old Town Trolley Tour is approximately 1 hour and 50 minutes if you ride the tour all the way around without getting off and on.

Is there a discount if I purchase tickets online?

Yes! We make buying tickets online convenient and safe, and you save money, too! Click on Rates and Reservations to learn more about buying your trolley tickets online.

What is your refund policy?

Learn more about our 100% Money Back Guarantee that is unique in the industry.

Where can I purchase tickets?

We have convenient ticket locations all over Boston. In addition, most Boston hotels have tickets available at their concierge desk or you may purchase tickets online.

Are baby carriages allowed on your trolleys?

Yes, children are always welcome on Old Town Trolleys. We do ask that carriages be collapsed; the tour conductor will store the collapsed carriage in a safe place on the trolley until you’re ready to step down at a departure point.

Are dogs allowed on your trolleys?

Assistance animals, such as seeing-eye dogs, are the only animals that are allowed on board the trolleys.

Are the trolleys handicap-accessible?

A certain number of our trolleys are equipped with hydraulic wheelchair lifts. We do ask that you call ahead to arrange use of these vehicles.

Are your Trolleys enclosed?

The trolleys are open-air vehicles, but have plastic “isinglass” windows that can roll up or roll down depending on the weather conditions.

Do you go by Harvard University?

Harvard University is located in Cambridge, Massachusetts, and is not part of our regular trolley tour route. However, our tour does stop in Cambridge at Stop #12, and Harvard can be easily accessed from that stop by taking the red line subway.

Do you have any special tours for children?

We offer an excellent educational field trip for middle school students called “Sons and Daughters of Liberty.” Please click on Educational Tours if you’re interested in booking your school group for this exciting, interactive tour. We also have a nighttime tour called Ghosts & Gravestones that is very popular with kids, although we do not recommend the Ghost Tour for small children due to some scary content.

Do you offer a discount for people in the Military?

Yes, we have a specially priced ticket for members of the military. Please go to Rates & Reservations.

Do you offer a discount for Seniors?

See above.

How much does a trolley pass cost?

Please go to Rates & Reservations.

Do you rent trolleys for group tours, weddings, special events, and transportation charters?

Absolutely! In fact, we proudly operate Boston’s largest fleet of sightseeing vehicles, which allows us to accommodate groups both large and small. Please click on Groups and Charters for more information on group tours and special events.

Do you run the tours in inclement weather?

Yes, we operate our tours rain or shine, hot or cold, year-round. However, bear in mind that in New England conditions can be harsh, especially in the wintertime. Occasionally, we’re forced to close operations for safety reasons, due to extreme conditions such as blizzards.

Are the trolleys heated?

Yes. During the wintertime, we use heated trolleys that are glass-enclosed specifically for the colder weather.

Are the trolleys air-conditioned?

The trolleys are open-air vehicles which allow for optimal sightseeing and picture-taking.

Do you travel along the Freedom Trail?

The Freedom Trail is a self-guided walking tour that takes in different historical Boston sites. The trolley tour gets you close to many of the sights along the Freedom Trail, as well as all the other major points of interest around the city of Boston. However, the trolley does not follow the Freedom Trail exactly.

How many stops do you make?

There are 17 stops on the tour, which are conveniently located at or near all the major points of interest. Click on Boston Map and Stops to see a list of our stops and for information about the attractions and points of interest available at each stop.

How many times can I go through the loop?

You may ride the Old Town Trolley Tour around as many times as you wish. However, we recommend that you get off and on as you go and take advantage of the sights. Many of the attractions will get increasingly busy as the day wears on, so it’s often best to take advantage of the stops as you go. In addition, you will hear essentially the same information presented each time you go around on the tour, although presented by each driver with his or her own style and flair.

How often does the trolley pass each stop?

Old Town Trolley Tours of Boston operates the city’s largest fleet of sightseeing vehicles, and this allows us to pick up and drop off more frequently than any other trolley company. The frequency of the trolleys depends on the time of the year, and traffic and weather conditions. In addition, the trolleys tend to run more frequently on weekends than on the weekdays.

If I get off and go to a museum or attraction do you wait outside?

The trolleys go around the city in a continuous loop, allowing guests to hop off and hop on at the designated stops. When you hop off a trolley see the sights at a particular stop, that trolley will continue with the tour, and another trolley will arrive shortly to make another pick up.

What are your hours of operation?

Our tour begins operating at 9:00 AM April through November, and at 9:30 AM December through March. The last pick-up time is 5:00 PM May-October, and 4:00 PM November-March.

What is a hometown pass?

The Hometown Pass program was designed so that residents within our six cities, Boston, Savannah, Key West, Washington DC, St. Augustine and San Diego, can take advantage of our tours and attractions for FREE when accompanied by an adult paid guest.* It is free to join and easy to use. For more information, please call us at 1-800-213-2474 or visit us online. *Restrictions apply.

Can I bring my luggage on board?

Space on the trolleys is limited, but in some cases it may be acceptable to bring a small suitcase on board. Bear in mind that our trolleys are designed specifically for sightseeing, and therefore contain limited storage space (as compared to motor coaches.)

Can I bring my stroller on board the trolley?

Yes, we can accommodate strollers but they must be collapsible and will be stored up front with the conductor. Strollers in the aisle ways would constitute a safety hazard.

If I order tickets online, do they have to be date specific or are they good any time?

All Trusted Tours & Attractions etickets are good for 6 months from the date of purchase.