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What are your prices?
Please go to rates and reservations. |
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Where can I park?
Parking in Washington can be difficult; there are few private lots, and street parking is extremely limited. Union Station has a parking garage, and the city suspends most parking regulations on weekends. It is also sometimes possible to park at an outlying metro station and take public transit into the city. |
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What are your hours?
Tours begin at 9:00am, and run every half-hour until 5:30pm (4:30pm in the winter). To ensure that you get back to your starting point we suggest that you be prepared to board at about 5:00pm (4:00pm in the winter). |
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Do you run on weekends?
We run seven days a week throughout the year; we are closed on Christmas Day, Thanksgiving, and the Fourth of July. In addition, we do not run the day of Rolling Thunder (usually the Sunday before Memorial Day) or the day of the Marine Corps Marathon (sometime in late October), as these events tie up large portions of our tour routes for the duration of the day. |
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Are the tours narrated?
All of our tours are fully narrated, and our guides are accredited by the city government. |
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Can I get on and off wherever I want?
Yes. Old Town Trolley offers 19 stops in Washington, and you can get on and off at your leisure throughout the day. Trolleys run between stops approximately every half-hour;
> Go to Washington Map & Stops. |
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Can I go around the loop more than once?
You can go around as many times as you would like until 5:30pm. |
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Your trolley came by, and it’s full. What do I do?
Don’t panic. The driver will alert the dispatcher to the problem, and the dispatcher will take steps to correct it; this usually entails sending an extra trolley to pick up some of the guests. |
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Where can I purchase tickets?
Our primary ticketing locations are at the Washington Welcome Center, at the corner of 10th St. and E. St., NW, and at Union Station, where our booth is located in the front of the Main Hall. In addition, many hotels in the city sell our tickets. |
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Can I pay with a credit card?
We accept all major credit cards at our Washington sales offices. In addition, you may purchase Washington DC Tickets online. |
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Do I need to make reservations for your tour?
You do not need to make reservations for our day tour, but they are strongly recommended for our Monuments by Moonlight tour. |
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Can your trolleys accommodate an electric scooter?
Some of our trolleys are wheelchair-accessible, but generally electric scooters are not allowed on board. |
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I have a wheelchair and would like to take your tour. Do I need to make any other arrangements?
If you would like a wheelchair-accessible trolley, we ask that you call at least 24 hours in advance to give us notice and allow us to make accommodations for you. |
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Is there a place for me to put my stroller?
We have room for strollers and folding wheelchairs at the front of our trolleys. |
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Are your trolleys open-air?
Our trolleys are equipped with windows that can be opened and closed as needed. They also have roofs to protect passengers from the elements. |
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Are your trolleys air-conditioned?
Some of our newer models are, but by and large they are not. |
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Do I have to start my tour at Stop #1?
No. As long as you have a ticket, you may board the trolley and begin your tour at any one of our stops. |
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Can I get picked up at my hotel?
We do offer pickups at certain hotels in downtown Washington, as well as a few in Crystal City, in Virginia. Ask your concierge for further details. |
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Do you go to the World War II Memorial?
We do not. Our closest stop is Stop #6, at the Lincoln Memorial. |
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Will your tickets get me into any of the other attractions in Washington?
They will not; however, most attractions in the city are free. Timed tickets may be required – check ahead for more details depending on where you wish to go. |
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Do you offer a two-day discount?
We offer a two-day pass online; Go to Washington DC Tickets. |
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Do you offer tours in other cities?
We offer tours in five other cities around the country: Boston, Savannah, San Diego, Key West and St. Augustine. |
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How long does one of your tours take?
We offer two loops to make touring the city more convenient; one goes downtown, while the other goes uptown. Each one takes about 1 hour and 30 minutes if you do not get off the trolley. |
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What time is your last tour?
The last tour that would allow you to do both loops, without on-off privileges, leaves at 2:30pm; if you wish to do one loop, without on-off privileges, the last full tour leaves at 4:00pm. Our sales representatives generally stop selling for the day at about 3:00pm. |
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Can I purchase tickets online?
If you purchase your tickets online, you can receive a 10% discount. |
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What is your refund policy?
Our refund policy is unique in the industry. Learn more about our 100% money-back guarantee. |
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How does the tour work?
Go to How
the Tour Works for more
information. |
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Does the trolley take us back to our starting point after the last stop or do we have to take a cab back?
Our trolleys run on continuous loops. Start your tour at any one of our convenient stops throughout the day.You may get on and off at any stop as many times as you want. Since the tour is continuous, the trolley will take you back to your starting point. |
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We will be in Washington DC in November and would like to take your tour. Are the trolleys enclosed during the winter months?
Yes. |
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If the last trolley pickup is at 4:30 and I take the trolley at 4:30 from Union Station, will it take me back to Union Station?
Yes, we will take you completely around that loop; but you will not be able to get on and off on any of the stops along the way. |
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Can I bring my stroller on board the trolley?
Yes, we can accommodate strollers but they must be collapsible and will be stored up front with the conductor. Strollers in the aisle ways would constitute a safety hazard. |
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What time do your night tours depart, and where do they leave from?
Our night tours depart every evening at 7:30pm from Union Station. |
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How long is the tour, and how much does it cover?
The tour is 2 hours and 30 minutes long, and covers most of the major monuments and memorials. It includes three stops, at the Iwo Jima Memorial, the Lincoln Memorial, and the Franklin Delano Roosevelt Memorial; the Lincoln Memorial stop also covers the Vietnam Veterans’ Memorial and the Korean War Veterans Memorial. The trolley stops at each location for approximately 20 to 30 minutes. Guests stay with the same trolley and the same driver for the entire evening. |
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How much does the tour cost?
Please go to rates and reservations. |
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Do I need a reservation, or can I just show up?
We strongly recommend that you call to make a reservation before taking the tour. Reservations can be made by calling (202) 832-9800. If you show up at the desk at Union Station without a reservation, it is possible to be put on a standby list; this does not, however, guarantee that you will get a seat. |
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Can I purchase tickets online?
You certainly can; Go to Rates and Reservations for more information. PLEASE REMEMBER: PURCHASING A TICKET ONLINE DOES NOT GUARANTEE A RESERVATION. YOU STILL MUST CALL THE NUMBER LISTED TO RESERVE SEATS. |
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How much do the DC Ducks tour cost?
Please go to rates and reservations. |
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How often do they run?
The Ducks generally run every half-hour from 9:30 in the morning until 5:00 in the evening, weather permitting. This, however, is a schedule set by the U.S. Coast Guard, and is subject to change. The day you wish to take the tour, please give us a call to find out the exact schedule. |
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Can I make reservations for the Ducks?
The only way to reserve seats for the Duck is to go down to our desk at Union Station the day you wish to take the tour, and to reserve a seat, and a time, in person. You will be asked to return to board no later than fifteen minutes before the start of your reserved tour. |
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Can I purchase tickets online?
You can;Go to Rates and Reservations for more information. PLEASE REMEMBER: PURCHASING A TICKET ONLINE DOES NOT GUARANTEE YOU A SEAT, OR A TIME, ON THE DAY YOU WISH TO TAKE THE TOUR. YOU STILL MUST COME DOWN TO UNION STATION TO CHOOSE A TIME IN PERSON. |
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Are the Ducks handicapped-accessible?
They are not. |
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I have a stroller – can I take it on board?
You cannot. We do, however, offer an area by our ticket booth in Union Station where you can securely leave it while taking the tour. |
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What's the length of the DC Ducks tour? Do you get off and on like the Trolley or do you stay on for the entire loop?
Tour is non-stop and takes approximately 90 minutes. |
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