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Our Guarantee

visitors boarding old town trolley key west

We are committed to offering our guests the best vacation “experience” in the industry. Our belief in the quality of our products is so strong we offer a 100% Satisfaction Guarantee. If you are dissatisfied with any of our tours or attractions, please contact us and we will refund your money. Terms and conditions apply.

Guest Relations: 1-800-TOUR-HTA

Go to Refund Information.

For additional information, go to Customer Service.

*Reservation based tickets are non-refundable. You may reschedule up to 24 hours in advance of tour time.
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