Frequently Asked Questions

How long does a full tour of Nashville take if I don’t get on and off at all?

The Old Town Trolley Tour is approximately 90-110 minutes if you ride the tour all the way around without getting off and on.

Do I have to start at Stop #1?

You may start your Old Town Trolley Tour at any of our convenient stops. Go to Nashville Map and Stops to see a list of our stops with information about the attractions and points of interest at each stop.

What language are the tours in?

All of our tours are in English.

What else is included in your ticket price?

Go to day tour for details.

How much knowledge do your conductors have about Nashville?

You will be amazed at how knowledgeable our conductors are and what great storytellers and entertainers they are, too! All of our tour conductors go through a rigorous six-week training program to insure that their tour is safe, their information is accurate, and their customer service is outstanding.

Are there parking lots near any of your stops?

Parking in Nashville is sometimes a challenge and can be on the expensive side; but there are a large number of parking options around the city, including parking garages, parking lots, and city-metered spaces.

Go to Where to Park for parking near our stops.

Can I get on and off wherever I want?

Yes! This is one of the most unique and enjoyable aspects of an Old Town Trolley Tour. You can hop off and hop back on at any of our stops around the city, sightseeing at your own pace.

Are food and drinks allowed while on the tour?

Food and drinks are welcome. However alcoholic beverages are not allowed under any circumstance for the safety and comfort of all of our guests.

Can I use my credit card to purchase a ticket?

We accept all major credit cards at our sales depots in Nashville. You may also buy a ticket online. Go to Rates and Reservations to visit our ticketing page.

Can your trolleys accommodate an electric scooter?

We always allow electric scooters where the combined weight of guest and scooter/wheelchair is less than 600 pounds.

Is there a discount if I purchase tickets online?

Yes! We make buying tickets online convenient and safe; and you save money, too! Click on Rates and Reservations to learn more about buying your trolley tickets online.

What is your refund policy?

Learn more about our 100% Satisfaction Guarantee*.

Where can I purchase tickets?

We have convenient ticket locations all over Nashville. In addition, most Nashville hotels have tickets available at their concierge desk or you may purchase tickets online.

Are baby carriages allowed on your trolleys?

Yes, children are always welcome on Old Town Trolleys. We do ask that carriages be collapsed; the tour conductor will store the collapsed carriage in a safe place on the trolley until you’re ready to step down at a departure point.

Are dogs allowed on your trolleys?

Service animals are the only animals that are allowed on board the trolleys. A service animal means a dog, regardless of breed or type, that is individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. only service animals are permitted, emotional support animals, comfort animals, companionship animals, and service animals in training are not service animals.

Are your trolleys enclosed?

The trolleys are open-air vehicles but have plastic “isinglass” windows that can roll up or roll down depending on the weather conditions

How much does a trolley pass cost?

Please go to Rates & Reservations.

Do you rent trolleys for group tours, weddings, special events, and transportation charters?

Absolutely! In fact, we proudly operate Nashville’s largest fleet of sightseeing vehicles, which allows us to accommodate groups both large and small. For more information or to book please call our Groups & Charters Department at (629) 208-1773, Option #4.

Do you run tours in inclement weather?

Yes, we operate our tours rain or shine, hot or cold, year-round. However, bear in mind that some winter conditions can prohibit safe operation. Occasionally, we are forced to close operations for safety.

Are the trolleys heated?

Yes. During the wintertime, we use heated trolleys that are glass-enclosed specifically for the colder weather.

Are the trolleys air-conditioned?

The trolleys are open-air vehicles which allow for optimal sightseeing and picture-taking.

How many stops do you make?

There are 13 stops on the tour, which are conveniently located at or near all the major points of interest. Click on Nashville Map and Stops to see a list of our stops and for information about the attractions and points of interest available at each stop.

How many times can I go through the loop?

You may ride the Old Town Trolley Tour around as many times as you wish. However, we recommend that you get off and on as you go and take advantage of the sights. Many of the attractions will get increasingly busy as the day wears on; so it’s often best to take advantage of the stops as you go. In addition, you will hear essentially the same information presented each time you go around on the tour, although presented by each driver with his or her own style and flair.

If I get off and go to a museum or attraction, do you wait outside?

The trolleys go around the city in a continuous loop, allowing guests to hop off and hop on at the designated stops. When you hop off a trolley to see the sights at a particular stop, that trolley will continue with the tour, and another trolley will arrive shortly to make another pick up.

What are your hours of operation?

Go to trolley tour schedule.

What is a hometown pass?

The Hometown Pass program was designed so that residents within our nine cities, Boston, Charleston, Savannah, Key West, Washington DC, St. Augustine, Nashville, San Antonio, and San Diego, can take advantage of our tours and attractions for FREE when accompanied by an adult paid guest.* It is free to join and easy to use. For more information, please call us at 1-800-844-7601 or visit us online. *Restrictions apply.

Can I bring my luggage on board?

Space on the trolleys is limited; but in some cases it may be acceptable to bring a small suitcase on board. Bear in mind that our trolleys are designed specifically for sightseeing and therefore contain limited storage space (as compared to motor coaches.)

Do you run tours in any other cities?

Old Town Trolley Tours operates sightseeing tours and historically themed tourist attractions in 9 different cities around the country. Go to Sightseeing Tours to learn more about our other cities.

How does the Old Town Trolley Nashville Hop-On Hop-Off tour work?

Our tour allows you to explore Music City at your own pace across a loop of major landmarks. Your ticket provides unlimited re-boarding for the duration of your pass, letting you hop off to see the sights and hop back on the next available trolley.

How many stops does the Old Town Trolley Tour have in Nashville?

The Old Town Trolley Tour in Nashville features 13 convenient stops located at or near the city’s most popular attractions and historic sites. These stops are carefully selected to provide you with the most comprehensive access to Music City’s landmarks, from Broadway to Centennial Park.

How long does the full Old Town Trolley Nashville loop take?

The full narrated loop takes approximately 90 to 100 minutes to complete if you stay on board for the entire journey. This tour covers over 100 points of interest throughout downtown and the surrounding historic districts.

How often does the trolley come by in Nashville?

Trolleys typically arrive at each of our 13 stops approximately every 20 to 30 minutes. Because we operate the largest fleet in Nashville, we are able to provide the most frequent pickup service in the city, ensuring you spend less time waiting and more time exploring.

What are the hours of operation for Old Town Trolley Nashville?

Tours typically operate daily from 9:00 AM to 5:00 PM. Trolleys depart approximately every 20–30 minutes from each stop, providing the most frequent sightseeing service in Nashville.

What time does the last Old Town Trolley in Nashville run?

The last full tour and re-boarding time for the Old Town Trolley is typically 4:00 pm. We recommend checking the specific schedule for your tour date, as the final trolley of the day will complete the loop and return to the depot once all passengers have reached their final stops.

Do I need a reservation for the Old Town Trolley Tour in Nashville?

No, reservations are not required for the standard Old Town Trolley Day Tour, as you can start your adventure at any of our 13 stops. However, if you are planning to take the Soul of Music City night tour, reservations are mandatory to ensure your seat is secured.

Where can I buy Old Town Trolley Nashville tickets?

You can purchase tickets online at our official website, at our main downtown ticket booth on 4th Avenue South (near Symphony Place), or at our Marathon Village location.

Do I save money by booking Old Town Trolley tickets online?

Yes, you can save money on your tour by purchasing your tickets directly through our website instead of at the booth. Online tickets are offered at a discounted rate, and booking in advance also streamlines your boarding process once you arrive at a trolley stop.

Are there combo tickets for Old Town Trolley and the Country Music Hall of Fame or Ryman Auditorium?

We offer a Nashville Day and Night Package that combines our sightseeing day tour with the evening Soul of Music City tour. While we do not always list separate attraction-only combos, our tour stops directly at the Country Music Hall of Fame and the Ryman Auditorium for easy entry.

Are there senior or military discounts for Old Town Trolley Nashville?

Historic Tours of America provides discounts for active duty and retired military personnel when tickets are purchased in advance through authorized military base ticket offices (MWR/ITT). For local seniors or residents, we recommend the Hometown Pass program for significant savings on our tours and attractions.

What is the Old Town Trolley Nashville Hometown Pass?

The Hometown Pass is a special program that allows residents of Nashville to ride the trolley for free when accompanied by a full-paying adult guest. It is free to join and is designed to help locals share the history and beauty of their city with visiting friends and family.

Do I need to print my tickets for Old Town Trolley?

No, you do not need to print your tickets, as we can scan your digital ticket directly from your mobile device. After purchasing online, you will receive a confirmation with a barcode that can be presented to the conductor or at any ticket booth for boarding.

Where is the best place to start the Old Town Trolley Tour in Nashville?

You may start at any of our stops, but most guests begin at Marathon Village or the Lower Broadway area near the Ryman Auditorium to be in the center of the action.

Does Old Town Trolley Nashville stop at the Country Music Hall of Fame?

Yes, we have a stop located directly outside the Country Music Hall of Fame and Museum.

Does Old Town Trolley Nashville stop at the Ryman Auditorium?

Yes, we stop on the historic side of the Ryman Auditorium, just steps from the “Mother Church of Country Music” and the honky tonks of Broadway.

Does Old Town Trolley Nashville stop at the Parthenon / Centennial Park?

Yes, we stop directly across from the Parthenon in Centennial Park, allowing you plenty of time to explore the full-scale replica of the Greek masterpiece.

Does Old Town Trolley Nashville stop at “The Gulch”?

Yes, we have a stop in The Gulch, perfect for visiting the “What Lifts You” wings mural and high-end shopping and dining.

Does Old Town Trolley Nashville stop at the Johnny Cash Museum?

Yes, the Old Town Trolley provides easy access to the Johnny Cash Museum, which is a tribute to the “Man in Black” and features the world’s most comprehensive collection of Cash artifacts and memorabilia.

Does Old Town Trolley Nashville stop at Vanderbilt University?

Yes, the trolley passes through the Vanderbilt University campus, allowing you to admire its historic architecture. You can hop off at the nearby Midtown or Centennial Park stops to explore the campus grounds, which are a designated national arboretum.

Are the Old Town Trolley Tours in Nashville narrated?

Yes, every Old Town Trolley Tour in Nashville is 100% live-narrated by our expert tour conductors. We do not use pre-recorded audio, ensuring you receive a fun, educational, and interactive experience that includes historical facts, stories, and behind-the-scenes tips about the city.

Are food and drinks allowed on the Old Town Trolley in Nashville?

Food and drinks are welcome on board the trolley for your convenience during the tour. We simply ask that you be mindful of other guests and help us keep our vehicles clean by disposing of any trash when you hop off at your destination.

Are the Old Town Trolleys in Nashville wheelchair accessible?

Yes, many of our trolleys are equipped with hydraulic wheelchair lifts to accommodate guests with mobility needs. We request that you provide at least 24 hours’ notice by calling us, so we can ensure an accessible vehicle is available on your preferred route.

Can I bring a stroller on the Old Town Trolley in Nashville?

Yes, you can bring a stroller on the trolley, but it must be collapsible so it can be safely stored. Strollers are typically kept at the front of the vehicle with the conductor to ensure the aisles remain clear and safe for all passengers.

Do children under 4 ride free on the Old Town Trolley in Nashville?

Yes, children 4 years of age and under ride the Old Town Trolley for free. This makes our tour an affordable and convenient option for families traveling with young children who want to see the best sights in Nashville.

Does Old Town Trolley Nashville have air conditioning?

Our trolleys are open-air vehicles designed to provide the best views and photo opportunities of Nashville. While they do not have traditional air conditioning, they feature “”isinglass”” windows that can be rolled up or down, and the vehicles are heated during the winter months for your comfort.

Is the Soul of Music City tour hop-on hop-off?

No, the Soul of Music City tour is a dedicated evening excursion and does not offer hop-on hop-off privileges. It is a fully narrated journey that begins and ends at the same location, focusing on the history of Nashville’s diverse musical genres after dark.

Is the Soul of Music City tour 21+ only?

You must be at least 18 years of age or older to join the Soul of Music City tour. Because the tour explores Nashville’s nightlife and music history, a photo ID is required for all guests at the time of boarding to verify age.

Is alcohol allowed on the Soul of Music City night tour?

No, even on our evening tours, alcohol is not permitted on board the vehicle. While the tour may depart from or pass by popular spots like Ole Smoky Distillery, all alcoholic beverages must be consumed off the trolley.

Where does the Soul of Music City tour depart from?

The Soul of Music City tour typically departs from Marathon Motor Works or our location at 6th & Peabody (home to Ole Smoky Distillery and Yee-Haw Brewing Co.). Please check your specific reservation confirmation for the exact boarding instructions and arrival time.

Is there free parking for Old Town Trolley Nashville?

Free parking is generally not available at our downtown stops, as parking in Nashville can be limited and expensive. However, paid parking is available near our main boarding location at Marathon Motor Works and in various garages located near our downtown stops.

Does the trolley run during the Rock ‘n’ Roll Marathon or CMA Fest?

The trolley does not operate on the day of the Rock ‘n’ Roll Marathon due to city-wide road closures. During CMA Fest, the trolley generally continues to run, though there may be route or stop changes to accommodate the festival’s events and increased pedestrian traffic.