Join us aboard the Old Town Trolley starting June 12. Read about our tour updates & safety information.
The safety and well-being of our guests and team members remain our highest priority.
While we want you to enjoy your tour, relax and have fun, it is our goal that you do this in a safe environment. We are glad you chose to tour with us and see the wonderful city of Nashville, Tennessee.
Old Town Trolley Tours is taking enhanced safety and health measures for the benefit of our guests. Inherent risks to COVID-19 exist in any place where people are gathered. By using our services, you voluntarily assume all risks rising out of or resulting from exposure to COVID-19 or any other communicable illness.
How are you screening employees?
We have a set screening protocol for all employees. Any employee who feels ill or demonstrates COVID symptoms is required to stay home and is not permitted to enter any facilities or work their shift. All of our drivers are provided with masks and are required to wear them whenever they are within 6’ of any other person.
Will masks be required?
Masks are required to be worn by our staff when they are within 6’ of any other person and guests are encouraged to do so at all times aboard the trolley.
How are you cleaning/sanitizing the trolleys?
Our company already has an industry leading cleaning protocol. Vehicles are cleaned on a daily basis. In response to the COVID-19 situation, we have augmented this robust cleaning procedure with a disinfecting and sanitizing protocol. After the aforementioned cleaning is concluded, the vehicles are disinfected in their entirety using an EPA recommended solution effective in killing COVID-19 on contact. Additionally, our vehicles are sanitized at frequent regular intervals throughout the day on key touch points throughout the vehicle using an EPA-approved disinfectant.
How will you enforce social distancing?
We are limiting our seating capacity on our tours in order to assure appropriate social distancing between any participants. We will reduce our capacity and arrange the seating layout to assure appropriate distancing. Seats between parties will be chained off and not available for seating. Guests will be required to return to their assigned seat after returning from our designated stops. Tours will be loaded from the rear to the front and guests will disembark from the front to the rear to assure minimal contact with others.
How will seating be arranged for families?
Family members will be permitted to sit together without social distancing requirements. They will be sequestered from non-family members to assure sufficient social distancing between themselves and others.
How will you handle groups and charters?
Groups and charters will be available but will be subject to the limitations required by the Governor’s declaration including social distancing protocols.
Is the current operation schedule still accurate?
No. In the short term we will be running abridged hours with our first tour departing at 9:30am and our last tour departing at 3pm. Operating hours will increase as demand dictates.