logo-print
Skip to content

Accessibility & Safety

accessibility and safety trolley

ACCESSIBILITY SERVICES

Many, but not all of our fleet are equipped with motorized lifts that can accommodate scooters or wheelchairs. We are dedicated to providing exemplary service to all of our guests and in order for us to do so for our guests with special needs, we request a few small accommodations which allow us to plan ahead and assure your time spent with Historic Tours of America will be safe, convenient and efficient for you and your party as well as our other guests.

accessible-icons

The most important of these requests we make of you is that you provide us with adequate notice of your arrival and the time and date you’d like to take the tour or visit our attraction. A minimum of twenty-four (24) hours is preferred. This will allow us time to ensure that a properly equipped vehicle will be made available for your use, minimize your wait time and maximize your time spent seeing the best of the city you are visiting. Because we make adjustments to our schedule and vehicle assignments to assure the right vehicle is ready for you, we request that you arrive at our boarding location no less than fifteen (15) minutes prior to your arranged departure time which allows us adequate opportunity to expeditiously and safely execute the loading process. To assure we can accommodate your conveyance (wheelchair/scooter, etc.) please assure that the maximum weight of the rider, any cargo, and the conveyance do not exceed seven-hundred (700) pounds and is no more than thirty-two inches (32”) wide and fifty-two inches (52”) in length.

Because many of our stops are on busy thoroughfares and shared with other tour operators, we must limit the opportunities for loading and unloading to those that will assure when you load or unload, the exercise will be done safely and efficiently. Currently, in Savannah, the stops with loading/unloading privileges are: Stop 1- Visitors Center and Stop 15 – Welcome Center. Because of the high volume of our stops, including significant traffic density and uneven pavement, use of the lift at any stops other than these would be inadvisable and likely dangerous.

The lifts require a level surface with adequate space in order to assure safe operation and effective operation for loading and unloading. The stops listed are those that provide the maximum amount of safety and convenience for these operations.

PLEASE NOTE:

if your wheelchair is collapsible and the guest utilizing it is ambulatory and able to use any of the seats provided on the tour vehicle, the wheelchair can be collapsed and stored on the tour vehicle and the guest and their party may make full use of the on/off privileges. Please make our CASTmembers aware of this fact if you intend to make use of the tour in this manner.

GHOSTS & GRAVESTONES:

Please note that a significant amount of this tour takes place in a historic site with no handicapped accessibility.

HEARING IMPAIRED

Please make our CASTmembers aware if you require accommodations for hearing impaired. We will gladly provide a hearing-impaired tour script guide upon request.

TRAINING

Every Historic Tours of America CASTmember receives safety training under the supervision of the Safety Officer. Such training may include, but is not necessarily limited to:

  • Department of Transportation/Federal Motor Carrier Safety Administration (DOT/FMCSA) standards,
  • Occupational Safety and Health Administration (OSHA) rules,
  • Environmental Protection Agency (EPA) procedures,
  • State and local safety requirements.

Because many of our vehicles run on clean-burning propane, specialized training is also provided to all CASTmembers to ensure the safe use of this environmentally friendly fuel.

Thank you for taking the time to plan ahead and giving us every opportunity to make your time spent with Historic Tours of America memorable, safe and fun!

Up Up
Back to top
Online Chat