Tour Updates & Safety Information

Tour Updates

The Sails to Rails museum is temporarily closed.

Until further notice Stop 9 is closed.

     SAFETY MEASURES DURING POST-COVID PERIOD

The safety and well-being of our guests and team members remain our highest priority.

Overview

• We are providing hand sanitizer at key boarding locations throughout the city.
• Our vehicles are cleaned between each tour at key touch points with an EPA-approved disinfectant.
• All of our vehicles undergo a deep cleaning procedure on a nightly basis.
• We’re enhancing our cleaning procedures at our sales depots and encourage guests to use cashless transactions.
• Face coverings are required to be worn by all staff and guests over the age of six (6) per city code. For the convenience of our guests, face masks are available for purchase.
• Our cleaning practices meet or exceed all CDC guidelines.

Old Town Trolley Tours is taking enhanced safety and health measures for the benefit of our guests. Inherent risks to COVID-19 exist in any place where people are gathered. By using our services, you voluntarily assume all risks rising out of or resulting from exposure to COVID-19 or any other communicable illness.

In accordance to the Public Health Service Act (42 U.S.C. 64) and 42 Code of Federal Regulations 70.2, 71.31(b). 71.32, all guests and personnel must wear a mask while waiting at a boarding location in addition to wearing a mask while on tour. For additional information on the regulation or how to wear a mask, please see the links below.
https://www.cdc.gov/quarantine/masks/mask-travel-guidance.html
https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/about-face-coverings.html

Detailing our trolleys and cleaning process:

Frequently Asked Questions

How are you screening employees?
We have a set screening protocol for all employees. Any employee who feels ill or demonstrates COVID symptoms is required to stay home and is not permitted to enter any facilities or work their shift. All of our drivers are provided with masks and are required to wear them whenever they are within 6’ of any other person.

Will masks be required?
Face coverings are required to be worn by all staff and guests over the age of six (6) per city code. For the convenience of our guests, face masks are available for purchase.

How are you cleaning/sanitizing the trolleys?
Our company already has an industry leading cleaning protocol. Vehicles are cleaned on a daily basis. In response to the COVID-19 situation, we have augmented this robust cleaning procedure with a disinfecting and sanitizing protocol. After the aforementioned cleaning is concluded, the vehicles are disinfected in their entirety using an EPA recommended solution effective in killing COVID-19 on contact. Additionally, our vehicles are sanitized at frequent regular intervals throughout the day on key touch points throughout the vehicle using an EPA-approved disinfectant.

Is the current operation schedule still accurate?
Please refer to our trolley schedule.