Read below to get answers to our most frequently asked questions.
Tour length is 3-4 hours and includes all stops and transfers.
Yes. Learn more about Old Town Trolley’s mAPP.
All Trusted Tours & Attractions etickets are good for 12 months from the date of purchase.
All of our tours are in English.
Please go to rates and reservations.
Go to Where to Park for parking near our stops.
Day Tours begin at 9:00am and run approximately every half-hour until 5:00 pm. Last Re-Boarding Time at a particular stop is 5:00 pm.
We run seven days a week throughout the year; for more details, go to tour schedules.
All of our tours are fully narrated, and our guides are accredited by the city government.
Yes. Old Town Trolley offers 17 stops in Washington DC and Arlington National Cemetery, and you can get on and off at your leisure throughout the day. Trolleys run between stops approximately every half-hour;
> Go to Washington Map & Stops.
You can go around as many times as you would like until 5:00 pm; but it’s best to hop on and off.
Don’t panic. The driver will alert the dispatcher to the problem, and the dispatcher will take steps to correct it; this usually entails sending an extra trolley to pick up some of the guests.
Our primary ticketing locations are at the Washington Welcome Center, at the corner of 10th St. and E. St., NW, and at Union Station, where our booth is located in the center of the Main Hall. In addition, many hotels in the city sell our tickets.
We accept all major credit cards at our Washington sales offices. In addition, you may purchase Washington DC Tickets online.
You do not need to make reservations for our day tour. However, we strongly encourage you make a reservation for our Premium Tour: Monuments by Moonlight Tour.
Some of our trolleys are wheelchair-accessible, but generally electric scooters are not allowed on board.
If you would like a wheelchair-accessible trolley, we ask that you call at least 24 hours in advance to give us notice and allow us to make accommodations for you. For more information, go to accessibility services.
We have room for strollers and folding wheelchairs at the front of our trolleys.
Food and drinks are welcome. However alcoholic beverages are not allowed under any circumstance for the safety and comfort of all of our guests.
Our trolleys are equipped with windows that can be opened and closed as needed. They also have roofs to protect passengers from the elements.
No; our vehicles are uniquely equipped open-air vehicles with windows that can be opened and closed as needed.
No. As long as you have a ticket, you may board the trolley and begin your tour at any one of our stops.
We do offer pickups at certain hotels in downtown Washington, as well as a few in Crystal City, in Virginia and National Harbor in Maryland. Go to Hotel Shuttle Service for more information.
We do not. Our closest stop is the Lincoln Memorial.
The last tour without on-off privileges leaves at 5:00pm.
If you purchase your tickets online, you may be eligible for a discount.
Learn more about our 100% Satisfaction Guarantee*.
Go to How the Tour Works for more information.
Our trolleys run on continuous loops. Start your tour at any one of our convenient stops throughout the day. You may get on and off at any stop as many times as you want. Since the tour is continuous, the trolley will take you back to your starting point.
Yes, we can accommodate strollers but they must be collapsible and will be stored up front with the conductor. Strollers in the aisle ways would constitute a safety hazard.
Yes. During the wintertime, we use heated trolleys that are enclosed specifically for the colder weather.
We offer tours in six other cities around the country: Boston, Savannah, San Diego, Key West, Nashville and St. Augustine.
Assistance animals, such as seeing-eye dogs, are the only animals that are allowed on board the trolleys.
They will not; however, most attractions in the city are free. Timed tickets may be required – check ahead for more details depending on where you wish to go.
For details, go to tour schedules.
Go to Monuments by Moonlight page.
Please go to rates and reservations.
We strongly recommend that you call to make a reservation before taking the tour. Reservations can be made by calling (202) 832-9800. If you show up at the desk at Union Station or at the Washington Welcome Center without a reservation, it is possible to be put on a standby list; this does not, however, guarantee that you will get a seat.
You certainly can; Go to Rates and Reservations for more information. If you purchase at TrolleyTours.com, it does reserve your seat.