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Our Guarantee

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The Washington Welcome CenterOUR GUARANTEE

At Old Town Trolley Tours, we work hard to provide a fun, informative vacation experience for all of our guests. Rather than just visiting our cities, we want you to relive history as our expert conductors share with you the stories of the people and places that make up the great history of our cities.

100% MONEY BACK GUARANTEE*

Because we believe so strongly in the quality of our tours, we offer a 100% money back guarantee* with no questions asked. If you are dissatisfied with your tour experience for any reason, contact our Customer Service Center and we will refund your money.

We appreciate your business and strive to offer you the best vacation experience.

Go to Customer Service.

*Special exemptions apply to the following reservation based attractions: Yankee Freedom III, Boston Tea Party Ships & Museum and Ghosts & Gravestones charters. Monuments by Moonlight, Sunset Tour and DC Ducks: If you need to cancel or change your tour reservation, you are required to do so 24 hours in advance. No cancellations or refunds will be made 24 hours prior to tour departure.
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