Tour Updates & Safety Information
Tour Updates
The 46th President of the United States will be sworn in on Wednesday, January 20th. We are planning to operate the Washington City and Monuments by Moonlight Tours on January 22nd, 23rd, and 24th.
City Tours are scheduled for the top of every hour, and MBM once at 6pm. All tours will depart from the Washington Welcome Center. We do have the ability to increase capacity if needed.
Due to the step back to Phase 2 for the District, increase in community Covid spread in the surround areas, DC we are closing all DC City and Monuments by Moonlight Tours until further notice.
We will resume normally operations on Sunday, December 20th. Arlington National Cemetery Tours will continue to operate 7 days per week, every hour from 9am – 4pm.
Day time tour operating days and times:
Fridays – Sundays.
Tours depart hourly from 10:00am – 4:00pm.
2020 Closures:
November 26: Thanksgiving.
December 25: Christmas.
Tour departs from Washington Welcome Center, 1001 E Street NW.
Reservations are required.
Safety Measures During Post-COVID Period
The safety and well-being of our guests and team members remain our highest priority.
Overview
- We have roped off specific seats on the trolley to maintain social distancing.
- We request that family members stay together in groups of two.
- Face coverings are required to be worn by all staff and guests over the age of six (6) per city code. For the convenience of our guests, face masks are available for purchase.
- Our company is committed to maintaining clean, disinfected vehicles for your safety.
- We utilize a deep disinfectant nightly on all surfaces inside the vehicle and utilize a multi-surface cleaner and disinfectant as recommended by the CDC for all touch points in the vehicle during the day between tours.
- We will have hand sanitizer available for your use as you board and disembark the vehicle. Please utilize this dispenser for the safety of you and those around you.
- We’re enhancing our cleaning procedures at our sales depots and encourage guests to use cashless transactions.
While we want you to enjoy your tour, relax and have fun, it is our goal that you do this in a safe environment. We are glad you chose to tour with us and see Washington, DC.
Old Town Trolley Tours is taking enhanced safety and health measures for the benefit of our guests. Inherent risks to COVID-19 exist in any place where people are gathered. By using our services, you voluntarily assume all risks rising out of or resulting from exposure to COVID-19 or any other communicable illness.
Detailing our trolleys and cleaning process:
Frequently Asked Questions
How are you screening employees?
We have a set screening protocol for all employees. Any employee who feels ill or demonstrates COVID symptoms is required to stay home and is not permitted to enter any facilities or work their shift. All of our drivers are provided with masks and are required to wear them whenever they are within 6’ of any other person.
Will masks be required?
Face coverings are required to be worn by all staff and guests over the age of six (6) per city code. For the convenience of our guests, face masks are available for purchase.
How are you cleaning/sanitizing the trolleys?
Our company already has an industry leading cleaning protocol. Vehicles are cleaned on a daily basis. In response to the COVID-19 situation, we have augmented this robust cleaning procedure with a disinfecting and sanitizing protocol. After the aforementioned cleaning is concluded, the vehicles are disinfected in their entirety using an EPA recommended solution effective in killing COVID-19 on contact. Additionally, our vehicles are sanitized at frequent regular intervals throughout the day on key touch points throughout the vehicle using an EPA-approved disinfectant.
How will you enforce social distancing?
We are limiting our seating capacity on our tours in order to assure appropriate social distancing between any participants. We will reduce our capacity and arrange the seating layout to assure appropriate distancing. Seats between parties will be chained off and not available for seating.
How will you handle groups and charters?
Groups and charters will be available but will be subject to the limitations required by the Mayor’s declaration including social distancing protocols.
Is the current operation schedule still accurate?.
Please refer to our trolley schedule.