Tour Updates & Safety Information
Tour Updates
The National Park Service has announced the reopening of the Arlington House, effective at noon on June 8, 2021. Entry to the house requires timed tickets for all guests over the age of 2, and may be reserved at Recreation.gov. There is a processing fee for each ticket, and the limit is 6 tickets per reservation.
Space will be limited, so it is recommended that tickets be reserved in advance, but walk-up, day of tickets may be available if time slots are not sold out. Guests taking the tram tour should allow for additional time, as the tram tour does not guarantee arrival for your scheduled Arlington House tour.
Please note that Arlington National Cemetery Tours has returned to our 8:30 a.m. start time for the first tour of the day. The last tour will remain at 4 p.m.
Guest who purchase the reservation-based Old Town Trolley tour, either Gold or Platinum which includes ANC, may utilize their tickets anytime during those hours. While the OTT tour is reservation-based, ANC Tours is first come, first served. Arlington Cemetery portion of the Gold and Platinum Pass can be accessed by Metro or Rideshare.
Safety Measures During Post-COVID Period
The safety and well-being of our guests and team members remain our highest priority.
Overview
- Our company is committed to maintaining clean, disinfected vehicles for your safety.
- We utilize a deep disinfectant nightly on all surfaces inside the vehicle and utilize a multi-surface cleaner and disinfectant as recommended by the CDC.
- We will have hand sanitizer available for your use as you board and disembark the vehicle. Please utilize this dispenser for the safety of you and those around you.
- We’re enhancing our cleaning procedures at our sales depots and encourage guests to use cashless transactions.
- Based on the CDC and the Mayor of the District of Columbia, it is recommended that persons who are operating or are a passenger of a vehicle that is part of a Transportation Network Company, wear a mask at all times.
- https://www.cdc.gov/coronavirus/2019-ncov/travelers/face-masks-public-transportation.html
While we want you to enjoy your tour, relax and have fun, it is our goal that you do this in a safe environment. We are glad you chose to tour with us and see Washington, DC.
Old Town Trolley Tours is taking enhanced safety and health measures for the benefit of our guests. Inherent risks to COVID-19 exist in any place where people are gathered. By using our services, you voluntarily assume all risks rising out of or resulting from exposure to COVID-19 or any other communicable illness.
Detailing our trolleys and cleaning process:
Frequently Asked Questions
How are you screening employees?
We have a set screening protocol for all employees. Any employee who feels ill or demonstrates COVID symptoms is required to stay home and is not permitted to enter any facilities or work their shift.
Will masks be required?
Based on the CDC and the Mayor of the District of Columbia, it is recommended that persons who are operating or are a passenger of a vehicle that is part of a Transportation Network Company, wear a mask at all times.
How are you cleaning/sanitizing the trolleys?
Our company already has an industry leading cleaning protocol. Vehicles are cleaned on a daily basis. In response to the COVID-19 situation, we have augmented this robust cleaning procedure with a disinfecting and sanitizing protocol. After the aforementioned cleaning is concluded, the vehicles are disinfected in their entirety using an EPA recommended solution effective in killing COVID-19 on contact. Additionally, our vehicles are sanitized throughout the day on key touch points throughout the vehicle using an EPA-approved disinfectant.
How will you handle groups and charters?
Groups and charters will be available.
Is the current operation schedule still accurate?.
Please refer to our trolley schedule.