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Important Message from Boston Tea Party Ships. Read more. Also, Important Message on the Boston Old Town Trolley Tours during Red Sox games and events around stop 12. Read more.

Wednesday, April 18th very limited tours for public until 11:30.
Wednesday April 25th Very Busy- Public tours running every hour between 10:00 and 3:30. Waits may be longer than normal  Do not wait until the last tour at 5 pm to arrive.
On days there is a Game or other event at Fenway Park, Old Town Trolley Service to Stop # 12 (Fenway Park) will cease one hour before the start if the event and recommence 1/2 hour after the event starts. During and at the end of the Ball Game or event, we will monitor traffic at Fenway and at our discretion may suspend service to Stop #12
Guest are advised that Fenway is a relatively easy walk from Stop # 11, Dalton Street, during the time Stop # 12 is closed.
For Sunday, April 22nd – Old Town Trolley Tours of Boston will have changes to the regular route due to the annual Greek Independence Day Parade as well as the closure of the Longfellow Bridge for ongoing construction. Stops may be made out of order or reclocated due to detours. Please call the local office at 617-269-7150 option 1 for the most up to date information.
Stop # 13 will be in front of the Cambridge Marriot on Broadway.
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Accessibility & Safety

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accessibility and safety trolley

ACCESSIBILITY SERVICES

At the present time, we have a portion of our trolleys that are wheelchair accessible.  Due to safety concerns, there are a number of stops that do not safely permit loading and unloading; however, we will accommodate our guests whenever possible.

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We are happy to provide this service but ask for a few small accommodations to allow us to do so with the utmost safety and comfort for all of our guests. We request that you give us as much notice as possible as to your arrival date and the time you’d like to take the tour (24 hours notice preferred). This will assure that a properly equipped vehicle will be made available. Please arrive at a designated (agreed upon) stop no later than 15 minutes prior to your departure time so that we can accomplish the boarding process smoothly and safely.

As always, collapsible wheelchairs are permitted on any of our Trolleys and all of our CASTmembers are able to assist with the loading.

Currently the only stops that will safely accommodate loading and unloading are: 1, 6, 10, 16, 18 & 18a. (Please note that stop 18A is only open during cruise ship ports of call.) Again, this is a safety concern so that the lifts can be deployed on level surfaces with adequate space, out of the line of direct vehicle traffic. To take advantage of these accommodations, we ask that you secure your own transportation to one of the above listed locations.

Again, please give notice of which stop so that we can meet you there with one of our wheelchair equipped Trolleys. Our office phone number in Boston is (617) 269-7150.

Hearing Impaired

A hearing impaired tour script guide may also be provided upon request.

Old Town Trolley Tours looks forward to having you on Boston’s Best Sightseeing Tour.

Safety

PHILOSOPHY

Safety first…courtesy a close second! This is our company motto and our #1 priority. The level of safety in our workplace is directly proportional to the effort each CASTmember expends. To this end, every CASTmember is dedicated to ensuring the safety of each and every one of our guests. It is our top priority to provide you with a safe, comfortable, secure, and enjoyable tour experience.

PURPOSE

The purpose of the HTA Safety Program is to protect our guests and CASTmembers, and to safeguard against damage to property. It is our goal to maintain our reputation as a safe company.

RESPONSIBILITY

CASTmembers are charged with the ultimate responsibility of putting the safety program into practice on a daily basis.

TRAINING

Every CASTmember receives safety training under the supervision of the Safety Officer.  Subjects of safety training may include, but are not necessary limited to, Department of Transportation/Federal Motor Carrier Safety Administration (DOT/FMCSA) standards, Occupational Safety and Health Administration (OSHA) rules, Environmental Protection Administration (EPA) procedures, and state and local requirements.

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