Read below to get answers to our most frequently asked questions.
The Old Town Trolley Tour is approximately 1 hour and 50 minutes if you ride the tour all the way around without getting off and on.
The safety and well-being of our guests and team members remain our highest priority. Read about our safety information.
All Trusted Tours & Attractions e-tickets are good for 6 months from the date of purchase.
All of our tours are in English.
Go to day tour for details.
You will be amazed at how knowledgeable our conductors are and what great storytellers and entertainers they are, too! All of our tour conductors go through a rigorous six-week training program to insure that their tour is safe, their information is accurate, and their customer service is outstanding.
Parking in Boston is sometimes a challenge and can be on the expensive side; but there are a large number of parking options around the city, including parking garages, parking lots, and city-metered spaces.
Go to Where to Park for parking near our stops.
Yes, the Old Town Trolley is fully narrated by knowledgeable, expert guides. However, an Old Town Trolley Tour is more than just a narration, it’s an experience! You’ll hear sound effects and much more.
Yes! This is one of the most unique and enjoyable aspects of an Old Town Trolley Tour. You can hop off and hop back on at 18 different stops around the city, sightseeing at your own pace.
Food and drinks are welcome. However alcoholic beverages are not allowed under any circumstance for the safety and comfort of all of our guests.
We accept all major credit cards at our sales depots in Boston. You may also buy a ticket online. Go to Rates and Reservations to visit our ticketing page.
Please call our office at 617-269-7150 for more information.
You may start your Old Town Trolley Tour at any of our 18 convenient stops. Click on Boston Map and Stops to see a list of our stops with information about the attractions and points of interest at each stop.
Yes! We make buying tickets online convenient and safe; and you save money, too! Click on Rates and Reservations to learn more about buying your trolley tickets online.
Learn more about our 100% Satisfaction Guarantee*
We have convenient ticket locations all over Boston. In addition, most Boston hotels have tickets available at their concierge desk or you may purchase tickets online.
Service animals are the only animals that are allowed on board the trolleys. A service animal means a dog, regardless of breed or type, that is individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Animal species other than dogs, emotional support animals, comfort animals, companionship animals, and service animals in training are not service animals.
A certain number of our trolleys are equipped with hydraulic wheelchair lifts. We do ask that you call ahead to arrange use of these vehicles. For more information, go to accessibility services.
The trolleys are open-air vehicles but have plastic “isinglass” windows that can roll up or roll down depending on the weather conditions.
Harvard University is located in Cambridge, Massachusetts and is not part of our regular trolley tour route. However, our tour does stop in Cambridge and Harvard and can be easily accessed from that stop by taking the red line subway.
We offer excellent educational field trips. Please click on Educational Tours if you’re interested in booking your school group. We also have a night-time tour called Ghosts & Gravestones that is very popular with kids; although we do not recommend the Ghost Tour for small children due to some scary content.
Please go to Rates & Reservations.
Absolutely! In fact, we proudly operate Boston’s largest fleet of sightseeing vehicles, which allows us to accommodate groups both large and small. Please click on Groups and Charters for more information on group tours and special events.
Yes, we operate our tours rain or shine, hot or cold, year-round. However, bear in mind that in New England conditions can be harsh, especially in the winter-time. Occasionally, we’re forced to close operations for safety reasons, due to extreme conditions such as blizzards.
Yes. During the wintertime, we use heated trolleys that are glass-enclosed specifically for the colder weather.
The trolleys are open-air vehicles which allow for optimal sightseeing and picture-taking.
The Freedom Trail is a self-guided walking tour that takes in different historical Boston sites. The trolley tour gets you close to many of the sights along the Freedom Trail, as well as all the other major points of interest around the city of Boston. However, the trolley does not follow the Freedom Trail exactly.
There are 18 stops on the tour, which are conveniently located at or near all the major points of interest. Click on Boston Map and Stops to see a list of our stops and for information about the attractions and points of interest available at each stop.
You may ride the Old Town Trolley Tour around as many times as you wish. However, we recommend that you get off and on as you go and take advantage of the sights. Many of the attractions will get increasingly busy as the day wears on; so it’s often best to take advantage of the stops as you go. In addition, you will hear essentially the same information presented each time you go around on the tour, although presented by each driver with his or her own style and flair.
Old Town Trolley Tours of Boston operates the city’s largest fleet of sightseeing vehicles and this allows us to pick up and drop off more frequently than any other trolley company. The frequency of the trolleys depends on the time of the year, and traffic and weather conditions. In addition, the trolleys tend to run more frequently on weekends than on the weekdays.
The trolleys go around the city in a continuous loop, allowing guests to hop off and hop on at the designated stops. When you hop off a trolley to see the sights at a particular stop, that trolley will continue with the tour, and another trolley will arrive shortly to make another pick up.
Go to trolley tour schedule.
The Hometown Pass program was designed so that residents within our seven cities, Boston, Savannah, Key West, Washington DC, St. Augustine, Nashville and San Diego, can take advantage of our tours and attractions for FREE when accompanied by an adult paid guest.* It is free to join and easy to use. For more information, please call us at 1-800-844-7601 or visit us online. *Restrictions apply.
Space on the trolleys is limited; but in some cases it may be acceptable to bring a small suitcase on board. Bear in mind that our trolleys are designed specifically for sightseeing and therefore contain limited storage space (as compared to motor coaches.)
Yes, we can accommodate strollers but they must be collapsible and will be stored up front with the conductor. Strollers in the aisle ways would constitute a safety hazard.
Old Town Trolley Tours operates sightseeing tours and historically themed tourist attractions in 7 different cities around the country. Go to Sightseeing Tours to learn more about our other cities.