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St Augustine blue trolley and illustrations of St Augustine landmarks

Embracing Autism Awareness

Old Town Trolley: A Certified Autism Center™

We are proud to announce that Old Town Trolley Tours & Attractions of St. Augustine has achieved the prestigious designation of a Certified Autism Center™ (CAC) by the International Board of Credentialing and Continuing Education Standards (IBCCES).

Our dedicated team has completed specialized training to ensure a welcoming and supportive experience for autistic and sensory-sensitive visitors. With sensory guides available for each attraction, we are committed to making the Ancient City a more inclusive destination for all families.

Join us as we continue our journey toward a more compassionate and caring world for everyone.

sensory guide sign at Potter's Wax Museum
St Augustine cast members and autism awareness certification
sensory guide sign at the Old Jail

Embracing Autism Awareness: Our Commitment to Inclusivity

We recognize the importance of autism awareness and the impact it has on families and individuals. With autism diagnoses affecting 1 in 36 children and 1 in 6 individuals with sensory needs, our decision to become a Certified Autism Center™ reflects our dedication to fostering a more inclusive and compassionate world for all visitors. By completing the CAC process and undergoing IBCCES training, we have not only enhanced our facilities but also educated our staff to ensure a warm and understanding welcome for all our guests. We believe that by providing opportunities for families and individuals to safely experience the wonders of St. Augustine’s history, culture, and attractions, we contribute to improving the quality of life for autistic individuals, fostering a sense of belonging and acceptance.


Departing on a Old Town Trolley tour in St. Augustine
Old Town Trolley Tours
two guests standing behind bards inside cell at Old Jail Museum in St. Augustine, FL while listening to a tour guide dressed like a sheriff and holding handcuffs
The Old Jail
st augustine oldest store museum
The Oldest Store Museum Experience
St. Augustine History Museum early travelers
St. Augustine History Museum
Potter's Wax Museum exhibit featuring Martin Luther King Jr
Potter’s Wax Museum

A Welcoming Experience for All

At Old Town Trolley, we believe that everyone deserves to experience the rich history, culture, and charm of St. Augustine. Our team of CAST members has completed specialized training to better understand and welcome autistic and sensory-sensitive visitors. This means that families and individuals on the autism spectrum can explore our attractions with confidence, knowing they are in a safe and supportive environment.

With the completion of the CAC process, IBCCES has conducted an on-site review, enabling us to enhance our facilities to accommodate all guests. To make your visit even more enjoyable, we have developed sensory guides for each of our attractions — Old Town Trolley Tours, The Old Jail, The Oldest Store Museum Experience, The St. Augustine History Museum, and Potter’s Wax Museum. These guides will help you prepare for your journey with us and make the most of your experience.

“With IBCCES training and certification, the team can enhance their ability to accommodate and assist all guests, offering inclusive and accessible entertainment options for families. We commend their commitment to creating a welcoming environment for autistic and sensory-sensitive individuals.” — Myron Pincomb, Board Chairman of IBCCES

Autism Awareness ribbon

Every April is World Autism Month, beginning with the United Nations-Sanctioned World Autism Awareness Day on April 2

This year commemorates the 17th annual World Autism Awareness Day.

Autism awareness has a rich history dating back to the early 1970s, when advocacy efforts began to shed light on the challenges faced by individuals on the autism spectrum. Over time, this grassroots movement grew into a global initiative, culminating in the establishment of World Autism Awareness Day by the United Nations in 2007. Since then, every April has been dedicated to raising awareness, promoting understanding, and advocating for the rights of individuals with autism. As part of our steadfast commitment to raising awareness and demonstrating support, we proudly unite with the global community. Together, we strive toward a world where individuals with autism are embraced, advocated for, and celebrated with true acceptance.

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