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Old Town Trolley: A Certified Autism Center™

hands holding autism awareness ribbon

We are proud to announce that Old Town Trolley Tours & Attractions of St. Augustine has achieved the prestigious designation of a Certified Autism Center™ (CAC) by the International Board of Credentialing and Continuing Education Standards (IBCCES). Our dedicated team has completed specialized training to ensure a welcoming and supportive experience for autistic and sensory-sensitive visitors. With sensory guides available for each attraction, we are committed to making the Ancient City a more inclusive destination for all families. Join us as we continue our journey toward a more compassionate and caring world for everyone.

Embracing Autism Awareness: Our Commitment to Inclusivity

Certified Autism Awareness logoWe recognize the importance of autism awareness and the impact it has on families and individuals. With autism diagnoses affecting 1 in 36 children and 1 in 6 individuals with sensory needs, our decision to become a Certified Autism Center™ reflects our dedication to fostering a more inclusive and compassionate world for all visitors. By completing the CAC process and undergoing IBCCES training, we have not only enhanced our facilities but also educated our staff to ensure a warm and understanding welcome for all our guests. We believe that by providing opportunities for families and individuals to safely experience the wonders of St. Augustine’s history, culture, and attractions, we contribute to improving the quality of life for autistic individuals, fostering a sense of belonging and acceptance.

A Welcoming Experience for All

At Old Town Trolley, we believe that everyone deserves to experience the rich history, culture, and charm of St. Augustine. Our team of CAST members has completed specialized training to better understand and welcome autistic and sensory-sensitive visitors. This means that families and individuals on the autism spectrum can explore our attractions with confidence, knowing they are in a safe and supportive environment.

With the completion of the CAC process, IBCCES has conducted an on-site review, enabling us to enhance our facilities to accommodate all guests. To make your visit even more enjoyable, we have developed sensory guides for each of our attractions — Old Town Trolley Tours, The Old Jail, The Oldest Store Museum Experience, The St. Augustine History Museum, and Potter’s Wax Museum. These guides will help you prepare for your journey with us and make the most of your experience.

“With IBCCES training and certification, the team can enhance their ability to accommodate and assist all guests, offering inclusive and accessible entertainment options for families. We commend their commitment to creating a welcoming environment for autistic and sensory-sensitive individuals.” — Myron Pincomb, Board Chairman of IBCCES

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