We rode your trolley the weekend before Christmas during the daytime and Kanga was our driver/guide. To say that she made the tour would be an understatement. She was amazing! The entire tour was really cool, but her narration really made it special. We have returned home… but the memories we made down there will always be with us…

…We had 3 different tour guides Robert the Pirate, Allie Cat, and Summer. All were amazing friendly and informative. I assume they have to memorize things but the way each one spoke and talked was different and made the trolley even better. Thank you and wanted to brag about how great they were and how they helped make our visit even more amazing!

Our group of eight just spent 2 days in St. Augustine… best thing we did was buy 2 day passes for your trolleys. We could not have been more pleased with your services and how helpful and entertaining all of your staff were to us… Well done by all!!! Don’t know what you folks feed these people for Breakfast, but I want some! Thank you all for a very enjoyable trip.

Jerry is the best driver and most amazing addition that we have met on your team! He genuinely cares about the people that he transports and makes the time to ask about where they are from, etc, but also cares enough to remember them. Jerry felt like family by the time we were finished with our vacation. Having a team that is as amazing and customer-friendly is a blessing, but having a member of that team like Jerry is a true blessing…

We had the pleasure of visiting St. Augustine and Old Town Trolley Tours was a highlight of our trip. The conductors are wonderful, and their expert narration was a delight. Truly educational AND entertaining. We’d like to give a special shout out to John, our Beach Bus conductor, who is a sweetheart! Thank you OTT …you will see us, again!

My mom and I enjoyed our trolley experience tremendously! It went off without a hitch! The guides were all very informative and added to the sightseeing experience. We were able to see and do so much more because of the trolley. We were also pleased to see that you have wheelchair-accessible options, as next time we will be traveling with a wheelchair user. We have already recommended you to several people.

The Guides were not only very entertaining but extremely educated on the area. Each one had a little more to add. I left some pictures at the old jail booth from our first trip. Love It. B Back Soon, Thank You.

I enjoyed every minute of his tour. I rode the trolley all over town for three days and he was the best guide. Now I want to return to St. Augustine and bring all my friends to ride the trolley.

I just wanted to leave a note about a fantastic staff, including our driver, Jim. But in specific I want to mention a specific person who truly made our trip extraordinary and one who I will always remember. His name is Charles and he’s from Tennessee. He was just so friendly and nice and gave me great ideas for places to see while on the tour and in the city…

We arrived here in St. Augustine on Monday and attempted to cross the street from our hotel to the welcome center. In our attempt to cross the street, purchased our tickets, and were ready to cross the street again… we met Scooter who offered us a safe ride to our hotel…

…Had Kit Kat as our tour guide and she was so funny and informative. Very engaging! We had several tour guides over the course of the two days, but we are very happy to report that our trip ended on a high note with Kit Kat. Thank you so much from Chicago!

The tour was awesome, we loved all of the things we got to see, and it really helped us acclimate to all of the things in St. Augustine we could see and visit. Our tour guide Summer was amazing, she knew her stuff and was funny and entertaining! We loved her, and couldn’t have asked for a better guide and driver. Kudos Summer and thank you for making our experience so great! Will definitely do it again next time we go to St. Augustine!

…Very knowledgeable and funny. Made the tour interesting. My 6-year-old daughter even stayed quiet and took in the information. I am a teacher and always enjoy the tour as I learn something new every time! Never gets old! Great job!!

…Particularly Patrick at the Old Jail and Orville at the Oldest Store Museum. Their depth of knowledge was extraordinary and their sense of humor silly and fun. They were both EXCELLENT! Worth every penny and we had a blast. Already recommended it to my folks who will be in St. Augustine in March!