Frequently Asked Questions

How does the Old Town Trolley St. Augustine Hop On Hop Off tour work?

The Hop On Hop Off tour allows you to board and de board at any of the 22 stops as many times as you like throughout the day. Tickets are valid for 1 or 2 consecutive days with unlimited re boarding. Tours feature 100 percent live narration from expert guides, and you may start your tour at any stop.

How long does the full Old Town Trolley St. Augustine loop take?

A full continuous loop takes approximately 90 minutes if you remain on the trolley for the entire route. Total tour time may vary if you hop off to explore attractions along the way.

What language are the tours in?

All of our tours are in English.

How much does Old Town Trolley St. Augustine cost?

For more information, go to Rates and Reservations.

Where is the main starting point for Old Town Trolley Tours of St. Augustine?

Our Old Town Trolley depot is located at 167 San Marco Avenue at the Authentic Old Jail, just north of downtown. There is plenty of free parking here.

Do I have to start the tour at stop #1?

You may start your Old Town Trolley Tour at any of our convenient stops. Click on Map and Stops to see a list of our stops with information about the attractions and points of interest at each stop.

Is Old Town Trolley Tour St. Augustine wheelchair accessible?

Our vehicles are equipped with ramps and lifts that can accommodate one scooter or wheelchair each. As many of our stops are on busy thoroughfares and are shared with other tour operators, we must limit loading and unloading to the trolley stops listed on our Accessibility Services page.

What is the last tour of the day?

The last tour of the day is at 4:30 P.M. from the Authentic Old Jail.

Where can I park?

Go to Where to Park for parking available near some of our stops.

Can I bring my stroller on board the trolley?

Yes, we can accommodate most regular size strollers, but they must be collapsible and remain with you at all times. Strollers may not be left unattended and in their own row.

Are food and drinks allowed while on the tour?

Food and drinks are welcome. However alcoholic beverages are not allowed under any circumstance for the safety and comfort of all of our guests.

How do I report a lost and found item?

To report a lost item or return an item you’ve found, please contact us at Lost and Found.

Are dogs allowed on Old Town Trolley St. Augustine?

Service animals are the only animals that are allowed on board the trolleys. A service animal means a dog, regardless of breed or type, that is individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Animal species other than dogs, emotional support animals, comfort animals, companionship animals, and service animals in training are not service animals.

Do you run tours in any other cities?

Old Town Trolley Tours operates sightseeing tours and historically themed tourist attractions in 9 different cities around the country. Go to Sightseeing Tours to learn more about our other cities.

How many stops does the Old Town Trolley Tour have in St. Augustine?

The tour includes 22 convenient stops located throughout the city, providing easy access to historic attractions, dining, and shopping areas.

How often does the trolley come by in St. Augustine?

Trolleys typically arrive at each stop every 15 to 20 minutes, depending on traffic conditions, allowing for shorter wait times and flexible sightseeing.

Are Old Town Trolley Tours in St. Augustine narrated?

Yes, all tours are fully live and narrated in real time by expert conductors. No pre recorded narration is used, allowing for a more engaging and personalized experience.

Does Old Town Trolley St. Augustine operate in the rain?

Yes, we operate in the rain. Our trolleys are equipped with clear isinglass curtains that can be lowered to keep you dry while maintaining visibility.

Is Old Town Trolley St. Augustine open year round?

Yes, the trolley operates year round every day except Christmas Day. Extended hours may be offered during peak seasons or special events such as Nights of Lights.

Does Old Town Trolley St. Augustine offer hotel pickup?

Yes, we provide a complimentary hotel shuttle service for our guests. We pick up from most Historic District hotels every 15 minutes and from Anastasia Island/I-95 corridor hotels every 30 minutes to bring you to Stop #1 to start your tour. Please call (844) 388-6452 to coordinate a pickup.

Do I need a reservation for the Old Town Trolley Tour in St. Augustine?

No, reservations are not required for standard daytime Hop On Hop Off tours. Tickets can be purchased online or at booth locations, and you may begin your tour at your convenience. Reservations are required for seasonal tours such as Nights of Lights and Ghosts and Gravestones.

Do I save money by booking Old Town Trolley tickets online?

Yes, booking online in advance guarantees the lowest available price. Online tickets also allow you to skip ticket booth lines and secure your savings before arrival.

Where can I buy Old Town Trolley St. Augustine tickets?

Tickets may be purchased online or in person at select booth locations, including The Old Jail at 167 San Marco Avenue, the Visitor Information Center at 10 West Castillo Drive, Potter’s Wax Museum at 31 Orange Street, and the Welcome Center at 27 San Marco Avenue.

Are there discounts for Old Town Trolley Tours St. Augustine?

Yes, discounts are available for Seniors, Military personnel, and AAA members. Additional savings may be found through multi day passes and attraction combo packages.

Are there senior or military discounts for Old Town Trolley St. Augustine?

Yes, discounted tickets are available for Seniors ages 62 and older and Active Duty Military members. A valid government issued ID or military ID is required at purchase or check in.

Do children under 4 ride free on the Old Town Trolley in St. Augustine?

Yes, children under age 4 ride free. Discounted child tickets are available for children ages 4 to 12.

What is the Old Town Trolley St. Augustine Hometown Pass?

The Hometown Pass allows St. Johns County residents to ride for free when accompanied by a full fare paying adult. A valid ID and Hometown Pass must be presented at the booth, and the guest must purchase a full fare ticket at the same time.

Are there St. Augustine combo tickets available?

Yes! The St. Augustine Combo Package includes the trolley tour plus admission to the Old Jail, the Oldest Store Museum, and the St. Augustine History Museum.

Does Old Town Trolley St. Augustine stop at the Old Jail?

Yes, the Old Jail serves as the main starting point and depot for the tour. Guests can explore the maximum security cells and view the historic gallows once overseen by Sheriff Joe Perry.

Does Old Town Trolley St. Augustine go to the Castillo de San Marcos?

Yes, the trolley stops at the Castillo de San Marcos. Guests may hop off to explore the oldest masonry fortification in the continental United States and enjoy views of the Matanzas River.

Does Old Town Trolley St. Augustine go to the Fountain of Youth?

Yes, the trolley stops near the Fountain of Youth Archaeological Park. Guests can hop off to visit the historic site associated with Ponce de Leon’s 1513 expedition.

Does Old Town Trolley St. Augustine go to the Lightner Museum?

Yes, the Old Town Trolley stops directly in front of the Lightner Museum, which is housed in the historic Alcazar Hotel at the intersection of Cordova and King Street. This location also offers easy access to Flagler College, located directly across the street.

Does Old Town Trolley St. Augustine go to the St. Augustine Lighthouse?

The main trolley loop does not stop directly at the lighthouse. However, guests can use the complimentary Beach Bus shuttle to reach the St. Augustine Lighthouse and Maritime Museum.

Does Old Town Trolley St. Augustine stop at Flagler College?

Yes, the trolley stops near Flagler College. Visitors can admire the Spanish Renaissance architecture of the former Ponce de Leon Hotel, now part of the college campus.

Does Old Town Trolley St. Augustine stop at Potter’s Wax Museum?

Yes, the Old Town Trolley stops at Potter’s Wax Museum, which is located at 31 Orange Street inside the Authentic Old Drugstore building. This stop is perfectly situated near the historic City Gates and the entrance to the St. George Street pedestrian district.

Does Old Town Trolley St. Augustine stop at the Colonial Quarter?

Yes, the Old Town Trolley stops directly at the Colonial Quarter, a two-acre living history museum in the heart of the downtown historic district. It is also conveniently located just steps away from the Castillo de San Marcos and the St. Augustine Pirate & Treasure Museum.

Does Old Town Trolley St. Augustine stop at St. George Street?

Yes, the Old Town Trolley provides multiple access points to St. George Street, the city’s famous pedestrian-only thoroughfare.
You can hop off near the northern end at the Old City Gates, in the middle of the action at Hypolita Street, or at the southern end near the Plaza de la Constitución. This makes it easy to explore the street’s many shops, restaurants, and historic sites without having to walk the entire length at once.

How do I get to the Alligator Farm using Old Town Trolley St. Augustine?

You can get to the Alligator Farm by taking the complimentary St. Augustine Beach Bus shuttle, which is included for free with your Old Town Trolley ticket. To board the shuttle, you should disembark the trolley at the Plaza de la Constitucion/Cathedral Basilica of St. Augustine.

Can I bring luggage on Old Town Trolley St. Augustine?

Space on the trolley is very limited as our vehicles are designed for sightseeing. While a small carry-on or backpack that fits in your lap is fine, we cannot accommodate large suitcases. We recommend leaving larger items at your hotel or in your vehicle at our free parking lot.

Does Old Town Trolley St. Augustine have air conditioning?

No, the trolleys are open air for optimal sightseeing and photo opportunities. During rain or cooler weather, clear plastic curtains can be lowered to provide protection while maintaining visibility.

Do Old Town Trolley St. Augustine tickets include the Beach Bus shuttle?

Yes, all trolley tickets include complimentary access to the Beach Bus shuttle, which connects the historic district to Anastasia Island attractions.

How often does the Beach Bus shuttle run to the beach?

The Beach Bus makes hourly stops at most beachside hotels and Alligator Farm and offers complimentary shuttle service to St. Augustine’s Historic District to begin your trolley tour. See exact schedule on the Beach Bus page.

Do I need a reservation for the Nights of Lights trolley tour?

Yes, reservations are required because Nights of Lights tickets are sold for specific dates and times. Due to the popularity of this seasonal event, booking well in advance is strongly recommended.

Is the Nights of Lights trolley tour hop on hop off?

No, the Nights of Lights tour is a continuous non stop experience designed for viewing the holiday light displays. Guests remain on the trolley for the entire tour, which lasts approximately 45 minutes.

Can I see the Nights of Lights from the regular day trolley?

Some lights may be visible during the final daytime tours, but the Nights of Lights tour is a separate experience that operates after dark. Daytime trolley service ends at 4:30 pm, typically before the full display is illuminated.

Where does the Nights of Lights trolley tour depart from?

Nights of Lights tours depart from the Visitor Information Center located at 10 West Castillo Drive. Guests should arrive at least 20 minutes before their scheduled time for check in and boarding.

Are Nights of Lights tour tickets sold by the seat or by the row?

Nights of Lights tickets are sold by private row, accommodating up to four guests per row. This ensures dedicated seating for your group and helps reduce wait times.