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Frequently Asked Questions

Sightseeing San Diego aboard Old Town Trolley

Old Town Trolley of San Diego FAQs

Read below to get answers to our most frequently asked questions.

How long does the tour last?

The tour comes in at just under two hours if you don’t get off. Otherwise, make an entire day of the hop-on, hop-off tour with many stops in San Diego and Coronado. You may hop on and off at any one of our convenient stops throughout the entire day. Depending on your start time, you may also use your ticket to enjoy your tour in segments by hopping off at one or two of our distinctive stops on the loop. The number of stops you can explore in one day depends on the time of year that you are touring and the amount of time you have on the day of your tour.

If you wish to stay on board your trolley and enjoy our fascinating narrative presenting a great overview of “America’s Finest City” without hopping on and off, the entire loop takes approximately two hours.

…and don’t forget to ask about our discount package and attraction offers.

Do I have to start at stop #1?

You may start your Old Town Trolley Tour at any of our convenient stops. Click on Map and Stops to see a list of our stops with information about the attractions and points of interest at each stop.

What language are the tours in?

All of our tours are in English.

What time do the tours start?

Please refer to the Tour Schedule for details.

Please call (619) 298-8687 for the SEAL tour schedule on the day you would like to take the tour.

Where do I park?

Go to parking information.

How often do trolleys come to each stop?

Our trolleys come by approximately every 30 minutes. Times may vary slightly due to traffic conditions and city events. Depending on demand, the time of year, day of the week, and time of day, our in-field dispatchers often put more trolleys in the tour loop at an increased frequency. We are San Diego’s most popular tour, and during peak times, we cannot guarantee that each trolley will have available seats.

How much does the trolley tour cost?

Please refer to our San Diego Tickets, and don’t forget to ask our Castmembers about cost saving “combination packages” and “multi-day passes”

How do I get to Old Town?

Our Old Town Trolley Depot is located at the Old Town Market on 4010 Twiggs Street and San Diego avenue in the heart of Old Town San Diego, the Birthplace of California …about four minutes drive from the “Old Town Exit” on Interstate 5. Please refer to the San Diego Map Section for details. Public transportation and parking is available at this stop.

What is the last tour of the day?

The last tour of the day varies depending on the depot that you are starting from, the time of year, the day of the week, and any citywide events in town. Please refer to the Tour Schedule Section.

Where do I board for the SEAL Tour?

The SEAL Tour departs from Seaport Village located at 500 Kettner Boulevard or Embarcadero at 1004 North Harbor Drive. Please refer to the San Diego Map Section for details.

Will I see seals on the tour?

Maybe; but more likely, you will see sea lions as we travel near the bait barges in the bay along with many other sea wildlife. The name “SEALS” is an acronym for “SEa And Land” adventure tour.

How much does the SEAL tour cost?

Please refer to our San Diego Tickets Price Section, and don’t forget to ask our CASTmembers about cost saving “combination packages” and “multi-day passes”!

How long is the SEAL tour?

The SEAL Tour is approximately 90 minutes long. 30 minutes on land and 60 minutes on San Diego Bay.

Where do I park for the SEAL tour?

The Seaport Village parking lot is located near the SEAL Depot at 500 Kettner Boulevard.

Validated Parking: $5 for the first 3 hours or part thereof; $3 every 30 minutes thereafter or part thereof. Validation with a minimum $10 purchase from any Seaport Village establishment. Non-validated parking: $8 per hour or part thereof.

If I buy the Trolley/SEAL combo, can I do the SEAL Tour one day and the Trolley another day? Or do I have to do both activities in one day?

You may take the trolley tour one day and the SEAL on another day…or even another week.

Can I bring my stroller on board the trolley?

Yes, we can accommodate strollers but they must be folded and will be stored up front with the conductor on space available basis. Strollers in the aisle ways would constitute a safety hazard.

Are the trolleys heated?


Are food and drinks allowed while on the tour?

Food and drinks are welcome. However alcoholic beverages are not allowed under any circumstance for the safety and comfort of all of our guests.

Are dogs allowed on your trolleys?

Service animals are the only animals that are allowed on board the trolleys. A service animal means a dog, regardless of breed or type, that is individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Animal species other than dogs, emotional support animals, comfort animals, companionship animals, and service animals in training are not service animals.

Where can babies or toddlers ride on the trolley?

Babies and toddlers can sit on the parent or guardian’s lap. Depending upon the age, a child could sit in their own seat.

Are your trolleys wheelchair accessible?

Please allow 24-hour advance notice to arrange for wheelchair accessibility. We will make every effort to provide reasonable accommodations for persons with disabilities. For more information, go to accessibility services.

Do you run tours in any other cities?

Old Town Trolley Tours operates sightseeing tours and historically themed tourist attractions in 8 different cities around the country. Go to Sightseeing Tours to learn more about our other cities.

San Diego City Lights Night Tour and Ghosts & Gravestones

Do you use sensory-sensitive equipment?

For guests with epilepsy and/or photosensitivity, please contact us before booking a tour, as some equipment used features a flashing/strobing effect, and we will need to make the proper accommodations.

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