Join us aboard the Old Town Trolley starting late July. Read about our safety information. PLEASE NOTE: Stop F, Horton Plaza Park, is temporarily closed.
The safety and well-being of our guests and team members remain our highest priority.
Old Town Trolley Tours is taking enhanced safety and health measures for the benefit of our guests. Inherent risks to COVID-19 exist in any place where people are gathered. By using our services, you voluntarily assume all risks rising out of or resulting from exposure to COVID-19 or any other communicable illness.
How are you screening employees?
We have a set screening protocol for all employees. Any employee who feels ill or demonstrates COVID symptoms is required to stay home and is not permitted to enter any facilities or work their shift. All of our CAST members are provided with masks and are required to wear them whenever they are within 6’ of any other person.
Will masks be required?
Masks are required to be worn by our staff when they are within 6’ of any other person; guests are also required to do so at all times aboard the trolley and within 6’ of others.
How are you cleaning/sanitizing the trolleys?
Our company already has an industry leading cleaning protocol. Vehicles are cleaned on a daily basis. In response to the COVID-19 situation, we have augmented this robust cleaning procedure with a disinfecting and sanitizing protocol. After the aforementioned cleaning is concluded, the vehicles are disinfected in their entirety using an EPA recommended solution effective in killing COVID-19 on contact. Additionally, our vehicles are sanitized at frequent regular intervals throughout the day on key touch points throughout the vehicle using an EPA-approved disinfectant.
How will you enforce social distancing?
We are limiting our seating capacity on our tours to 50% in order to assure appropriate distancing between any participants. Each trolley accommodates 40 total passengers but we will reduce our capacity by chaining off every other seat.
How will seating be arranged for families?
Family members will be permitted to sit together without social distancing requirements. They will be sequestered from non-family members to assure appropriate distancing between themselves and others.
How will you handle groups and charters?
Groups and charters will be available but will be subject to the limitations required by the Governor’s declaration including social distancing protocols.
Is the operation schedule still accurate?
For more information, go to Old Town Trolley schedule.